Clinical Disclaimer

RegroundNow is not a crisis service

Reground supplements therapy — it does not replace it. If you are in crisis or experiencing suicidal thoughts, please reach out to a crisis resource immediately.

Call or Text 988 Suicide & Crisis Lifeline Text HOME to 741741 Crisis Text Line

Built by Franzie Giordani, LCPC — a licensed clinician. Using Reground does not create a therapist-client relationship.

Last updated: April 2026

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Clinical Disclaimer

Reground is a self-guided wellness tool built by a licensed clinician (Franzie Giordani, MS, LPC, ASDCS, LCPC) to help people practice evidence-based therapeutic skills (DBT, CBT, IFS, ACT) between therapy sessions or in daily life.

Using Reground does not create a therapist-client relationship. No professional advice, diagnosis, or treatment is provided through this application. Content is for educational and informational purposes only.

This app is not a substitute for therapy

Reground is designed to supplement professional mental health treatment — not replace it. If you are experiencing a mental health condition that requires diagnosis or clinical treatment, please consult a licensed mental health professional.

Crisis & Emergency Resources

If you are in crisis, experiencing suicidal thoughts, or facing a mental health emergency, do not rely on this app. Contact emergency services or a crisis line immediately:

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Privacy Policy

Your privacy matters. This policy explains what data Reground collects, what we do with it, and what we don't store.

What we collect

Not stored

Your responses during guided exercises are not logged or saved. What you write in text fields (e.g., thought records, journaling prompts) stays on your device and is never transmitted to our servers.

Stripe & Payment Data

All payment processing is handled by Stripe, a PCI-DSS Level 1 certified payment processor. Reground stores only a Stripe customer ID and subscription status — never card details.

Meta Pixel

We use the Meta Pixel (Facebook) to measure the effectiveness of our advertising — specifically, whether ad clicks lead to app usage. This is the only third-party tracking tool we use. No behavioral data is sold.

Events tracked: page views, free trial starts, subscription purchases. No personally identifiable information is included in these events.

No third-party data sharing

We do not sell, rent, or share your data with any third parties except as necessary to operate the service (Stripe for payments, our hosting provider for infrastructure). We do not share data with advertisers, data brokers, or analytics platforms beyond the Meta Pixel events described above.

Data retention & deletion

We retain account data (email, subscription status) while your account is active. If you cancel your subscription and request deletion, we will remove your account data within 30 days.

To request data deletion, email us at reground@polsia.app with the subject line "Data Deletion Request."

Cookies

Reground uses session-level cookies for authentication only. No persistent advertising cookies are set by Reground (the Meta Pixel sets its own cookies per Meta's privacy policy).

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Terms of Service

By using Reground ("the App," "we," "us"), you agree to these terms. If you don't agree, please don't use the app.

Nature of the Service

Reground is a self-guided wellness and psychoeducation tool. All content — exercises, prompts, skill descriptions — is for educational and informational purposes only. It is not medical advice, clinical diagnosis, or mental health treatment.

No therapist-client relationship is created by using Reground. The app does not provide therapy, counseling, or professional mental health services.

Subscription Terms

Acceptable Use

You agree not to:

Disclaimer of Warranties

Reground is provided "as is" without warranties of any kind. We do not warrant that the app will be uninterrupted, error-free, or that it will meet your specific mental health needs. Use of the app is at your own discretion and risk.

Limitation of Liability

To the fullest extent permitted by law, Reground and its creators shall not be liable for any indirect, incidental, or consequential damages arising from your use of the app — including but not limited to decisions made based on app content.

Changes to These Terms

We may update these terms periodically. Continued use of the app after changes constitutes acceptance of the updated terms. Material changes will be communicated via email.

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Contact

Questions about privacy, data, or these terms? Reach us at:

📧 reground@polsia.app  ·  We typically respond within 2 business days.